|
Q: How can you afford to give away all these expensive gifts? There must be a catch! A: We make money when you and your referrals signup for offers - the companies we feature on the offers page pay us, which affords us the ability to give away prizes. It's the same concept as signing up for a new credit card, checking account, or membership, and receiving an incentive to become a new customer: a cash reward, free gift, or any other monetary incentive from the company. We act as a "middleman" for companies who want to reach out to new customers. We provide you with a wide variety of offers, and we give you, the customer, the unique ability to profit from not only your own consumer decisions, but those of your referrals as well.
Q: But wait, referrals and credits? This sounds like a pyramid scheme. Where does the money come from? A: There is no fee to signup with us, nor will there ever be. We don't even charge you shipping and handling for the free gifts! Our website is not a pyramid or matrix scheme because all of our revenue comes from the companies who are simply paying us for their new customers. In a pyramid scheme, money paid in from new members pays the old members. Since RewardCentric doesn't collect any money from its users, all gifts are paid for out of our revenues from the advertisers who provide the sponsored offers.
Q: Can I signup from a public or shared internet connection? A: Sorry, we do not allow this. Please use your own personal internet connection. The reason for this is because someone could have used the same internet connection to signup with us, like at a public library or school. We only allow one signup per unique internet connection (IP Address), or household.
Q: Will you spam me when I provide my e-mail address? A: Absolutely not - we hate spam as much as you do! We may email you occasionally regarding your account, but we will never sell any personal information to third parties. Please read our Privacy Policy before joining, so you know how we use your personal information. However, our advertisers have their own site policies, so you'll want to read over their Terms and Privacy Policies carefully before signing up for any offer.
Q: I live outside the United States. Can I signup? A: At this time, we are only accepting members in the United States. This may change in the future, however, so please check back later.
Q: Do I need a credit card to participate? A: We do not collect any payment or credit card information, since we don't charge you any money for signing up. However, some advertisers may require that you provide credit card or payment information in order to complete the offer. All payment-related or logistical questions regarding offers should be directed to the advertiser, not us.
Q: How do you know when I complete an offer? A: You must signup for the offer using the link provided. If you go to the merchant's website outside of our system, you won't receive credit and we won't be able to provide credit. When you use the link provided, we sent a bit of information to the advertiser that uniquely identifies you as a RewardCentric.com member. When they report to us that the offer was successfully completed, they forward that same bit of information back to us, and our computer system gives your account credit.
Q: If I have an account on more than one prize site, can I move offer credits between accounts? A: No, we do not offer the ability to transfer offer credits between accounts.
Q: Help! I didn't receive credit for an offer I signed up for. A: Please wait at least 7 days after the stated period of time you should wait for credit. We're really sorry you even have to wait that long, but we can't update your account until we get word from the sponsor that the offer is complete, and sponsors will sometimes take their time and there's not much we can do about that. If you still haven't received credit after waiting 7 days past the stated date, login to your account and send us a note. We can only investigate your claim if you visited the offer website using the link provided on our site. If you didn't follow our link, we can't provide credit.
Q: I completed more offers than I need! A: There is no benefit to you, but there is no penalty either. Feel free to signup for as many offers as you want!
Q: I have questions about a specific offer. A: Please direct all offer-related questions that are not related to RewardCentric account credit to the advertiser.
A: Simply login to your account and follow the instructions provided to submit your order. We will then review your account and prepare your order for shipment. If there are no pending problems or verifications to be taken care of in your account, we make every effort to ship out gifts the very next business day. When we say we have really, really fast delivery, we mean it! We'll try our best, but keep in mind that due to a variety of factors beyond our control (shipping delays, backorders, account issues, etc.) we may take up to 30 days to ship your gift.
Q: If I want a specific or custom prize not pictured, can I request it? A: We can usually accommodate custom requests. Please send us an e-mail and we'll see what we can do for you.
Q: Do I have to pay shipping and handling for my prize? A: None whatsoever!
Q: Help! My account was placed on hold. A: Account holds are placed for a variety of reasons. Please contact us to find out why. If your account is on hold, the person who referred you will not receive credit for you.
Q: One of my referrals' accounts was placed on hold, how does this affect me? A: An on-hold referral will not count towards your required number of referrals, but as long as it was a valid, legitimate referral, your account will not be negatively affected in any other way because we place holds for a variety of reasons.
Q: If my account on one site was placed on hold, can I signup with another site, or continue to use my other account on another site? A: Please contact us, and we'll let you know. Most of the time, we probably won't let you, but we're willing to listen to you if you think we should let you.
Q: Can I refer someone from the same household, or from the same internet connection? A: No. Only one account is allowed per household or internet connection.
Q: Can I close my account?
Q: What are acceptable ways for me to get referrals? A: Good question! There are so many ways to get referrals, so be creative! Your family and friends are a good start, as long as they aren't in your household. SPAM WILL NOT BE TOLERATED. If you spam your referral link, your account WILL be placed on hold and you will be held responsible for any damages caused.
|
